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Frequently Asked Questions
Our AI assistant answers every call instantly, ensuring customers connect quickly without hold times. This allows your team to focus on complex issues rather than managing queues, providing better support and more meaningful interactions.
Yes, Hi Human is designed to handle repetitive administrative tasks, allowing your staff to focus on complex customer needs. The system manages routine calls, freeing your team to provide essential support and improving the quality of customer interactions.
Yes, our AI assistant can address both types of enquiries. While it effectively directs administrative and general technical queries, it does not provide specialised advice. For complex issues, the system captures details for follow-up and redirects or transfers calls requiring human assistance, ensuring only suitable calls reach your team.
No. Hi Human is easy to implement and requires minimal training, allowing your company to transition smoothly. Our team provides onboarding support and is available for ongoing assistance.
On average, companies report saving significant hours per week, which can be redirected towards direct customer care and essential tasks, benefiting both customers and staff.
Yes, Hi Human integrates seamlessly with various CRM and support systems, aligning with your company’s digital transformation goals and supporting modern, efficient operations.
Hi Human is fully compliant with data protection regulations and undergoes regular security audits. Our comprehensive Data Protection Impact Assessment ensures full compliance with data security and privacy requirements.
Yes, we encourage you to book a demo to see Hi Human in action. Our team will walk you through its features and answer any specific questions about how it can benefit your company.
Hi Human supports digital transformation by streamlining call handling, reducing administrative workload, and enhancing customer interaction, aligning with priorities for improved, accessible service. It modernises operations by smoothly transitioning from legacy systems to an AI-powered cloud solution.
Yes. By reducing call handling demands, Hi Human decreases hiring needs, temporary staff costs, and training expenses, offering long-term cost savings for your company.
We start with a discovery session to understand your workflow and goals. Next, we configure the AI receptionist to match your branding and requirements. A short testing phase follows, where you can try out the system, provide feedback, and request any adjustments. Once it’s all set, we deploy the solution and offer on-demand support to help your team get the most out of your new AI receptionist.
Setup depends on customisation needs, but many clients see results within weeks. A quick demo can get the conversation rolling.

Answering calls, helping humans
Hi Human HQ
128 City Road, London, EC1V 2NX.
Phone: 020123456
Email: info@hihuman.co.uk
Web: hihuman.co.uk
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