AI Reception for Healthcare Practices
Hannah is your AI receptionist. She answers calls, books appointments, handles patient enquiries, and works across voice, chat, WhatsApp, and more — purpose-built for dental surgeries, GP practices, and specialist clinics across the UK.
The Problem You Know Too Well
With Hannah, Every Call Is Answered
Built for Every Healthcare Setting
Dental Surgeries
- Appointment booking directly into Dentally
- Treatment plan follow-up and rebooking
- Hygiene recall automation
- Emergency triage and routing
- New patient registration
- Post-appointment review requests
GP Surgeries
- Patient triage and symptom routing
- Appointment booking and cancellation
- Prescription repeat requests
- Test result enquiries
- Administrative queries (fit notes, referrals)
- Reducing 8am phone queue chaos
Specialist Clinics
- Multi-practitioner scheduling
- Treatment plan coordination
- Sequential appointment booking
- Post-procedure follow-up
- Insurance and payment queries
Multi-Site Groups
- Centralised management dashboard
- Cross-location analytics and benchmarking
- Standardised AI configuration across sites
- White-label branding per location
- Dedicated account management
What Hannah Does
Voice AI Agent
Answers inbound calls in under 3 seconds. Books, reschedules, and cancels appointments. Sounds natural, handles interruptions, transfers to humans when needed.
Chat Widget
Embeds on your website. Patients book appointments, ask questions, and get instant answers. Works 24/7 including nights and weekends.
Multi-Channel Messaging
WhatsApp, Facebook Messenger, Instagram DM, SMS, Telegram, RCS, email. One AI receptionist across every channel your patients use.
Waitlist Automation
When a patient cancels, Hannah automatically offers the slot to your waiting list. Sequential cascade until the slot is filled.
Recall and Recovery
Identifies lapsed patients and re-engages them via multi-channel outreach. Chases incomplete treatment plans automatically.
Revenue Forecasting
Predicts appointment volumes, revenue trends, and churn risk. Morning huddle briefing for your team every day.
Patient Portal
Patients view appointments, treatment plans, forms, and messages in one place. Accept plans, sign consent, make payments online.
Forms and Intake
Digital registration, medical history, and consent forms. Sent automatically before appointments. Data syncs to your PMS.
Compliance and Security
Purpose-built for UK healthcare. Your data never leaves the country.
Our Partners
Ready to Transform Your Practice Reception?
Start with a free AI chat widget on your website. Upgrade to voice when you are ready. No lock-in, no commitment.
AI-powered reception for healthcare practices.
Hi Human Ltd · 128 City Road, London · EC1V 2NX